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Privacy Policy

Last updated: January 2025

1. Information We Collect

Dokumen Inc. ("we", "us", or "our") collects information you provide directly to us when you:

  • Create an account or use our services
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, promotions, or events

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents

3. Data Processing

Zero Data Retention

Your documentation content is processed temporarily and is never stored after tests complete.

When you use Dokumen to test your documentation, your content is processed temporarily to perform the requested tests. We do not retain your documentation content after the test is complete. Test results and metadata may be stored to provide you with historical reports and analytics.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

TLS 1.3 encryption in transit
AES-256 encryption at rest
SOC 2 Type II compliant
Regular security audits

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dokumen Inc.

Email: privacy@dokumen.io

Toronto, Canada